- CBT style techniques
- Skills for emotion regulation
- Trauma informed approaches
About Carol
Carol Mbaya is a General Registered Psychologist with seven years' experience in Australia and AHPRA registration. She works with people who are carrying stress, anxiety, depression, trauma and family or relationship difficulties, including concerns about guilt and shame.
Carol uses straightforward, evidence-based methods to help people understand how their thoughts and feelings affect behaviour. Sessions focus on practical steps and clear goals rather than abstract theory. She explains options and works together with each person to choose what makes sense for them.
Her background includes supporting people with complex mental health needs and those in high-pressure or higher-risk situations. That experience shapes a steady, organised approach to assessment and treatment planning. Carol emphasises safety, respect and a non-judgemental tone in sessions.
In practice she draws on cognitive approaches, behavioural skills, schema-related ideas and trauma-informed ways of working. This mix is used to address emotional regulation, panic, mood problems, post-traumatic stress, and difficulties like abandonment or attachment concerns.
Sessions aim to be practical and goal-focused. Carol helps people work through communication problems, caregiver stress, isolation, self-worth struggles and issues linked to women's health and life purpose. She offers sessions in English, Ndebele, North and Shona and works with each person at a pace they can manage.
Approaches used online and what they help with
Carol draws on cognitive approaches that help people spot and test unhelpful thoughts. These methods are often used for anxiety, panic and low mood and involve short exercises and clear steps to change thinking patterns.She also uses behavioural skills training that focuses on practical tools for managing emotions and reducing avoidance. These techniques suit people dealing with panic, emotional dysregulation, impulsivity or social anxiety and often include graded exposure or activity scheduling.
Trauma-informed ways of working are part of her practice. This means recognising how past distress affects current reactions and pacing work to avoid overwhelm while addressing post-traumatic stress and related symptoms.
Finding the right mix of approaches is a collaborative process. Carol works with each person to identify goals, test what fits, and adjust methods based on progress and preferences. The plan can change over time as needs become clearer.
Session formats are not specified in the biography, so confirm current online options before booking. Many people find online sessions help fit therapy into a busy week, reduce travel time and make regular check-ins easier to maintain. Others prefer shorter or audio-only check-ins when screen time is difficult; discuss what suits practical needs when arranging your first appointment.
Areas of expertise
Primary focus
Additional focus areas
Experience
7+ years
Listed in
Australia
Languages
English, Ndebele, North, Shona
Frequently asked questions
What kinds of concerns does she work with?
She works with stress, anxiety, depression, trauma, relationship and family difficulties. Guilt and shame are listed among the specific focus areas.
How would she approach feelings of guilt or shame?
She uses evidence-based methods to help people notice thoughts and patterns that keep those feelings active. Therapy looks at practical steps and skills to change unhelpful cycles.
What is her experience?
Carol has seven years of clinical experience, including work with complex mental health needs and people in high-pressure settings.
What are her credentials and where is she based?
She is registered with AHPRA and practises in Australia.
Which languages are supported in sessions?
Sessions are offered in English, Ndebele, North and Shona.
Can international clients work with her?
International clients are not currently accepted.
How do sessions and costs work?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I begin a first session?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Online talk therapy is not emergency care. If you are in danger or thinking about harming yourself, use the crisis numbers.