- Client-centred listening
- Emotion-focused work
- Solution-focused goals
About Francesca
Francesca Dolan Wills is a BACP counsellor in the United Kingdom with six years' professional experience. She supports people dealing with stress, anxiety, life changes, grief and loss, infertility and pregnancy loss, and a range of family and career concerns.
Before training as a counsellor she spent eight years working as a work and employment coach for the UK government. Her clinical roles have included work for a local hospice, a pregnancy loss charity, other community charities, and larger services such as the NHS and police support programmes. Since June 2023 she has worked in private practice and with a cancer youth charity and employee assistance programmes.
She helps people talk through painful experiences and practical dilemmas. Sessions focus on what matters now and what small steps feel possible. Her background in employment coaching means she can also support career-related decisions and transitions.
Her approach includes client-centred listening, emotionally focused methods that look at feelings and bonds, and practical techniques from solution-focused and mindfulness approaches. These give a mix of time for feeling and space for setting goals.
Francesca has worked with people from a wide variety of religions and backgrounds. She aims to create an environment where thoughts and feelings can be shared without fear of judgement. For the first meeting she will invite a short conversation about what you want from therapy and how to work together.
Therapeutic approaches used in online sessions
Francesca draws on client-centred therapy, which focuses on careful listening and following what each person brings to the room. This approach helps when someone needs to be heard about shame, grief or ongoing worries without being pushed toward a particular solution.She also uses emotionally focused therapy (EFT) to work directly with feelings and relational patterns. EFT can be useful for understanding how emotions drive reactions and for changing how someone relates to their own feelings or to close others.
Finding the right approach is part of the work together. Francesca will discuss your needs, goals and preferences in early sessions and help decide whether to emphasise feeling-based exploration, mindfulness practices or short-term solution-focused steps. The decision is collaborative and can change as therapy progresses.
Please confirm the specific session formats available before booking, as the biography does not list them. Online therapy can make it easier to fit sessions into a busy life, for example by avoiding travel, allowing shorter check-ins when needed, or removing the requirement to be on camera. Registered or accredited professionals often find that remote sessions help people keep continuity of care while juggling work, family and treatment commitments.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
6+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of issues does she help with?
She works with grief, stress, anxiety, career and life changes, infertility and pregnancy loss, family and relationship concerns, and related issues such as body image, chronic illness and codependency.
How would she approach feelings of shame or guilt?
She uses client-centred listening and emotionally focused methods to help people name and sit with difficult feelings, alongside practical, goal-based techniques to address any immediate problems.
What experience does she bring to these topics?
Her six years of professional work include posts at a hospice, a pregnancy loss charity, NHS roles and police support services, plus work with cancer and employee assistance programmes.
What are her credentials and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and works in the United Kingdom.
Can I see her if I live outside the UK or prefer another language?
Sessions are offered in English and she does accept international clients.
What session formats does she offer?
Please confirm current session options before booking, as formats are not specified in the biography.
How much do sessions cost?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I start a first session?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Online talk therapy is not emergency care. If you are in danger or thinking about harming yourself, use the crisis numbers.